5004 Privacy Policy
Data Collected
When you use 5004 services, we collect various types of data to provide and improve our offerings. This includes:
- Account Information: Personal details such as your name, email address, phone number, and payment details.
- Device and Browser Information: Data about your device, IP address, browser type, and usage patterns.
- Local Payment Data: Payment transaction information related to INR deposits and withdrawals via UPI, Paytm, PhonePe, and Net Banking.
- Cookies and Tracking: We use cookies and similar technologies to track session and user preferences for security and personalized experience.
- Usage Data: Information on how you interact with our platform, features used, and game preferences.
How We Use Your Data
Collected data is used to authenticate users, process payments, enhance platform security, and personalize user experience. We also use data to comply with regulatory requirements and to communicate important notices or promotions.
Your data helps us maintain fair gaming environments and improve services continuously based on user feedback and behaviour.
Cookies and Tracking Technologies
5004 uses cookies to support essential site functions such as login status and to gather anonymous analytics data. Cookies enable a smoother and safer gaming experience and are carefully regulated.
You may choose to disable cookies via your browser settings, but this may limit some platform functionalities or degrade user experience.
Data Storage and Security
We implement industry-standard security measures including encryption, firewalls, and secure servers to protect your data from unauthorized access, alteration, or destruction.
Data retention periods are defined by regulatory requirements and business purposes, beyond which data is securely deleted.
Sharing Data with Third Parties
5004 may share your information with trusted third-party service providers essential for operating the platform, such as payment processors and security agencies. All partners are contractually obligated to protect your data.
We do not sell your personal information to any third parties.
User Rights and Control
You have the right to access, correct, or delete your personal data held by 5004. Requests can be made by contacting our support team.
You may also update your preferences on communication or opt-out of marketing messages to better control your data privacy.
Changes to This Privacy Policy
5004 reserves the right to modify this Privacy Policy as needed. Significant changes will be communicated via notifications on the website or direct communication.
We encourage users to review this policy regularly to stay informed about our data practices.
Contact and Support
If you have questions or concerns about your privacy or this policy, please contact our support team at [email protected]. We are committed to addressing your inquiries promptly and ensuring your data is handled responsibly.
